good service but room needs attention

The staff quickly addressed our concerns about room conditions. Their attentiveness made our stay much more comfortable, especially as my family appreciated the clean common areas.

We had a fantastic stay with incredibly comfy beds and a satisfying breakfast that includes hot options. The cleanliness of the common areas also stood out to me, even if our room had a little musty smell at first.

My stay at Holiday Inn Express in Salem was quite enjoyable. I appreciated the excellent breakfast and clean, comfortable room. Although I experienced a bit of a hiccup with the room change, the staff handled it well, making for a pleasant experience overall.

Family with children will appreciate this hotel

The breakfast had everything you could imagine, even a pancake machine! Plus, the staff were just friendly and helpful. They really went out of their way to. A real human touch in a world of corporate coldness.

It wasn't exactly cheap, but for what you get, it's acceptable.

A Last-Minute Gem in Salem!

We arrived at the hotel last minute and were pleasantly surprised! The rooms were spotless and stylish. The breakfast spread was delightful, especially the fresh pancakes! The staff was exceptionally friendly. Tip, Make sure to enjoy the cozy common areas. Overall, a lovely experience!

During my stay at Holiday Inn Express Salem, An Ihg Hotel, I was delighted by the cozy decor and easy accessibility throughout the property, which made moving around comfortable. The staff were genuinely attentive and accommodating.

Improved cleanliness in common areas would be beneficial.

We stayed in a Queen Room with Two Queen Beds and loved how spacious and clean it was. The beds were super comfy, making it easy to get a good night's sleep. The breakfast had a nice variety, including fresh fruit and delicious pastries. Plus, the staff was friendly and very attentive.

The parking was limited, and we struggled to find a spot.

This hotel suits me perfectly! With great internet access, a heated indoor pool, and 24-hour reception, I always feel at home. The staff even helped me find a lost jewel on my first stay! Highly recommend for a romantic escape.

excellent access to parks and tasty dining options

The location couldn't be better, just a short walk to Brighton Hot Dog Shoppe for delicious bites and a quick stroll to beautiful park views to relax after a long day of exploring. it was also super clean and comfy, which made our stay quite enjoyable given the perfect neighborhood accessibility.

this hotel exceeded my expectations during my recent stay in salem. the room was spacious and clean, with a cozy bed that made for a restful night. the breakfast had a great variety including fresh fruit and delicious pastries.

the heating system had a terrible smell.